Same Day Shipping | EU-wide

The approximate time of shipment to all European countries is 2-5 days, shipping time to non European countries is checked individually on request. We also welcome partnerships with wholesale customers and offering EU-wide dropshipping.

Orders are usually sent to DHL or Kuehne + Nagel the same day or early the next day once they are packed on a pallet. You will receive an email notification with a tracking code once your order has been shipped. If you do not receive this email, check your spam folder or get in touch with us to inquire about the status of your order. 

Shipping costs and delivery time 

1. Dispatch of Your Order

1.1 All goods are subject to availability.

1.2 Items ordered will be delivered as soon as possible in accordance with the requested delivery service. All delivery charges shown are for 2 to 3 day delivery of items in stock to Germany, Benelux and France. If you require delivery to a Non-EU country, charges will vary depending upon the destination. Please contact us to discuss your requirements.

1.3 We will try to ensure that delivery is made within the estimated time scales.

1.4 For products listed on our website outstanding orders can be cancelled at any time. In instances where payment has already been made, an alternative or refund in full for the item(s) concerned will be given.

2. Delivery

2.1. You should check your order carefully when it is delivered to you. In the event of any goods delivered by us being damaged in transit, or failing to match the items ordered by you, then you should notify us promptly. We use independent couriers in order to deliver goods to you a quickly and efficiently as possible. We need to hear from you as soon as possible if you believe that your order has been damaged in transit so that we can investigate the matter with our couriers. In case of a damage, please ask the courrier to notice it!

2.2. Any product with free delivery will only include the free service within Germany, Benelux and France. And the items will be sent by economy service and can take up to 3 working days.

3. Returns and Exchanges

3.1. We want you to be entirely satisfied with every purchase made from us and we aim to offer you excellent quality, value and service at all times.

3.2. If you wish to return an item for exchange or you have decided not to keep it, please contact us within 14 working days after the date of delivery..

3.3. If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, a full refund will be provided but we may pursue you for the reduction in value.